The global professional services automation (PSA) software market is driven by increase in demand due to availability of PSA solutions with an improved set of functionalities. Moreover, growth in need to improve operational efficiency among professional service firms is expected to propel the market growth.
However, shortage of knowledgeable and experienced resources and robust market environments hinders this growth. In addition, owing to increase in complexity, need for automating these tasks is expected to rise, thus posing a challenge of maintaining throughput, business quality, and effectiveness.
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Furthermore, continuous rising popularity of PSA software due to its numerous benefits in terms of flexibility, reduced infrastructure development costs, disaster recovery, and increased collaboration present major opportunities for this market.
The global professional services automation (PSA) software market is segmented on the basis of deployment type and applications. Deployment types covered in this study include on-premise and cloud.
On the basis of application, the market is categorized into consulting firms, marketing & communication, technology companies, and others. Geographically, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
Key players operating in the global professional services automation (PSA) software market include Microsoft Corporation, Projector PSA, Inc., NetSuite OpenAir, Oracle, Appirio, Changepoint Corporation, ConnectWise, Inc., FinancialForce.com, Tenrox, and Autotask Corporation.
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